Privacy Policy

Last Updated: September 12, 2026

CR Appliance Repair Los Angeles (“we,” “us,” “our,” or “Company”) operates the website https://appliancerepairlos-angeles.com/ (the “Site”) and provides appliance repair and installation services in Los Angeles, California (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Book an appointment or request a service quote
• Contact us by phone, email, or through our contact form
• Sign up for updates, newsletters, or promotional offers
• Leave a review or testimonial

This information may include your name, phone number, email address, service address, appliance details, and payment-related information necessary to schedule and complete a service.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of visits. We may use cookies, web beacons, and similar tracking technologies to collect this information.

1.3 Information from Third Parties

We may receive information about you from third-party services such as review platforms (e.g., Google Reviews), online booking partners, and analytics or advertising providers.

2. How We Use Your Information

• To schedule, confirm, and provide appliance repair and installation services
• To communicate with you about appointments, quotes, and service updates
• To process payments and maintain service records
• To respond to inquiries, comments, and customer service requests
• To send promotional communications, where permitted, and which you may opt out of at any time
• To improve our Site, Services, and customer experience
• To comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Technicians and service personnel who need your contact and service address to complete a job
• Service providers who perform functions on our behalf, such as payment processing, scheduling software, hosting, and customer communication tools
• Property managers or authorized contacts, when a service is booked on behalf of a tenant or unit
• Legal and regulatory authorities, where required by law, subpoena, or to protect our rights and safety
• Business transfers, in connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing services, maintaining records for warranty purposes (such as our 90-day guarantee), and complying with legal, accounting, or reporting obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict our use of your data, and the right to opt out of marketing communications. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information collected and to request deletion of such information. To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: